Online shopping has changed the way that consumers behave. Millennials have grown up with sites like Amazon, Ebay, and Esty and expect the same type of service offline as they do online. And the biggest thing they expect is convenience. Businesses that aren’t making it as easy as possible to engage with them are going to be passed over for those that do.
In this webinar, we will discuss how your business can compete in today’s convenience economy and meet the expectations of millennial customers.
How to establish a convenient customer experience
Best practices for your web presence
Tips to make payments easier for customers
Which communication channels your business needs to be using